Shipping is free above 2999

Refund policy

Each product undergoes rigorous quality control (QC) checks and is carefully packaged to ensure it reaches you in perfect condition.

Return and Refund Policy

All sales are final. Once an order is placed, we do not offer refunds, cancellations, or exchanges.
If a product is returned to us, we are not liable for refunds or exchanges.
Refunds are only applicable in cases of:

Site errors (refer to Section D in Terms and Conditions)
Fulfillment errors (e.g., incorrect items shipped)

In case of an approved refund, the amount will be processed via the original payment method within 7-10 business days.

For any further inquiries, don't hesitate to contact contact@ekamsarees.com.

Welcome to our website, www.Ekamsarees.com. Using our website, you agree to engage in our services under the guidelines and terms of use applicable to such services. If you do not accept these terms, kindly refrain from accessing our website. You agree to these conditions if you visit or shop at our website. The terms "Ekam," "Ekam Sarees," "us," "we," "our," "site," and "website" refer to our platform. The terms "you", "your," "buyer," and "user" refer to the user of our website. Ekam reserves the right to modify these terms without prior notice. You must review the Terms & Conditions before making a purchase. Any use of our Site at any time constitutes full acceptance of our services. The laws of India govern the Terms & Conditions. 1. Trademark, Copyright & Intellectual Property Rights All content on our website, including images, videos, and text, is subject to copyright and intellectual property rights owned by Ekam. Unauthorized usage, such as reproduction, misuse, or tampering of our images, violates our rights and will lead to legal action. All content is solely for personal and non-commercial use by site users. Users must not resell, modify, reproduce, duplicate, or exploit any portion of our services without written permission. Ekam is not responsible for purchases made on fraudulent websites or unauthorized stores misusing our images. Any unauthorized use violating our copyrights and IP rights is prohibited and may lead to legal action. 2. Purchase Terms A. Payment By making a payment, you confirm that you have read, understood, and agreed to our terms and conditions. Full payment for products is required at checkout. Once a purchase is completed, it is final. No exchange, refund, or return is allowed. Ekam reserves the right to cancel orders due to stock unavailability, pricing errors, or payment authorization failure. B. Colours While we strive to display product colors accurately, variations may occur due to monitor settings and lighting conditions. Ekam is not responsible for such differences. C. Products & Pricing Handcrafted products may have natural imperfections, reflecting their unique craftsmanship. Pricing and availability are subject to change without prior notice. Ekam reserves the right to cancel the order if a product is incorrectly priced. D. Orders & Cancellation Orders & Cancellation by Us We reserve the right to accept, reject, or cancel orders due to errors like incorrect pricing, product description issues, or stock unavailability. If we cancel an order, the amount will be refunded within 7-10 business days, depending on bank processing times. The buyer must accept our decision regarding cancellations. Orders & Cancellation by You Orders cannot be cancelled once placed. No refund, exchange, credit note, or gift card will be provided. All purchases made are final. E. Warranty Disclaimer We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained using our service will be accurate or reliable. We may remove or cancel services at any time without prior notice. Your use of our services is at your own risk. 3. Prohibited Actions Users are prohibited from using the Site for: Unlawful purposes Soliciting others to engage in illegal activities Violating intellectual property rights Harassing, abusing, or discriminating against others Uploading viruses or malicious code Collecting the personal information of others Spamming, phishing, or scraping data Circumventing site security features We reserve the right to terminate your access if you violate these terms and take legal action against fraudulent activity. Any accounts involved in fraudulent activity will be terminated without liability for refunds. 4. Indemnity Using this Site, you agree to indemnify and hold Ekam and its officers, directors, agents, subsidiaries, and employees harmless from any claims, legal fees, losses, damages, and costs arising from violating these terms or related activities. 5. Third-Party Links To improve user experience, Ekam may feature third-party services. However, we do not control these services and are not responsible for their accuracy, completeness, reliability, or availability. Users access third-party sites at their own risk. Ekam is not liable for any losses or damages from interactions with third-party websites.

Refund policy

Return and Refund Policy

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