Shipping is free above 2999

Shipping policy

SHIPPING

We currently do not offer worldwide shipping. Within India, shipping is free, except under specific circumstances outlined below. Orders are typically delivered within 6- 10 working days from the date of dispatch.

For international shipping, additional charges apply based on the volumetric weight and size of the package as per the respective country's shipping rates. International shipping charges will be shared upon inquiry.

TAXES AND DUTIES

All international orders are shipped on a Delivery Duty Unpaid (DDU) basis, meaning that the listed price excludes import duties, taxes, and local levies. The buyer is responsible for any additional taxes, import duties, customs charges, or local sales taxes levied by the country of import. These charges must be paid to clear customs upon arrival. As these fees vary by country, we cannot predict or control these costs.

Please note that dispatch times may vary based on product availability, courier service processing times, and customs clearance procedures. Ekam is not liable for delays, damages, or losses incurred during shipping.

NON-AVAILABILITY DURING DELIVERY

Your order may be returned to us due to the following reasons:

Incomplete payment
Incorrect address or phone number
Recipient unavailable at the given address

Once an order has been shipped, address changes are not possible. Please ensure someone is available to receive the order at the provided address. The courier service will attempt delivery before returning the shipment to us.

Important:

Orders returned due to the non-availability of the recipient are not eligible for refunds, credit notes, or exchanges.
Additional shipping fees will apply if the order is returned to us and needs to be re-shipped to a new address.

EXPRESS SHIPPING

For express shipping within India, please email contact@ekamsarees.com with the subject line "EXPRESS SHIPPING" to inquire about additional charges.

Welcome to our website, www.Ekamsarees.com. Using our website, you agree to engage in our services under the guidelines and terms of use applicable to such services. If you do not accept these terms, kindly refrain from accessing our website. You agree to these conditions if you visit or shop at our website. The terms "Ekam," "Ekam Sarees," "us," "we," "our," "site," and "website" refer to our platform. The terms "you", "your," "buyer," and "user" refer to the user of our website. Ekam reserves the right to modify these terms without prior notice. You must review the Terms & Conditions before making a purchase. Any use of our Site at any time constitutes full acceptance of our services. The laws of India govern the Terms & Conditions. 1. Trademark, Copyright & Intellectual Property Rights All content on our website, including images, videos, and text, is subject to copyright and intellectual property rights owned by Ekam. Unauthorized usage, such as reproduction, misuse, or tampering of our images, violates our rights and will lead to legal action. All content is solely for personal and non-commercial use by site users. Users must not resell, modify, reproduce, duplicate, or exploit any portion of our services without written permission. Ekam is not responsible for purchases made on fraudulent websites or unauthorized stores misusing our images. Any unauthorized use violating our copyrights and IP rights is prohibited and may lead to legal action. 2. Purchase Terms A. Payment By making a payment, you confirm that you have read, understood, and agreed to our terms and conditions. Full payment for products is required at checkout. Once a purchase is completed, it is final. No exchange, refund, or return is allowed. Ekam reserves the right to cancel orders due to stock unavailability, pricing errors, or payment authorization failure. B. Colours While we strive to display product colors accurately, variations may occur due to monitor settings and lighting conditions. Ekam is not responsible for such differences. C. Products & Pricing Handcrafted products may have natural imperfections, reflecting their unique craftsmanship. Pricing and availability are subject to change without prior notice. Ekam reserves the right to cancel the order if a product is incorrectly priced. D. Orders & Cancellation Orders & Cancellation by Us We reserve the right to accept, reject, or cancel orders due to errors like incorrect pricing, product description issues, or stock unavailability. If we cancel an order, the amount will be refunded within 7-10 business days, depending on bank processing times. The buyer must accept our decision regarding cancellations. Orders & Cancellation by You Orders cannot be cancelled once placed. No refund, exchange, credit note, or gift card will be provided. All purchases made are final. E. Warranty Disclaimer We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained using our service will be accurate or reliable. We may remove or cancel services at any time without prior notice. Your use of our services is at your own risk. 3. Prohibited Actions Users are prohibited from using the Site for: Unlawful purposes Soliciting others to engage in illegal activities Violating intellectual property rights Harassing, abusing, or discriminating against others Uploading viruses or malicious code Collecting the personal information of others Spamming, phishing, or scraping data Circumventing site security features We reserve the right to terminate your access if you violate these terms and take legal action against fraudulent activity. Any accounts involved in fraudulent activity will be terminated without liability for refunds. 4. Indemnity Using this Site, you agree to indemnify and hold Ekam and its officers, directors, agents, subsidiaries, and employees harmless from any claims, legal fees, losses, damages, and costs arising from violating these terms or related activities. 5. Third-Party Links To improve user experience, Ekam may feature third-party services. However, we do not control these services and are not responsible for their accuracy, completeness, reliability, or availability. Users access third-party sites at their own risk. Ekam is not liable for any losses or damages from interactions with third-party websites.